Product Updates
Keep up with what’s been going on. This easy to use page provides a summary of all new features and resolved issues in the latest version of the Big Wave Systems products and services.
| Year of Release | Date of Release | Release Notes Description | Product Category |
|---|---|---|---|
| 2024 | 08/29/2024 | ## Help On Demand 08/29/2024 - CoveredCA Only - Remove Country Field Remove the county field from the CoveredCA interface to simplify data entry. This change streamlines the user experience by eliminating unnecessary fields. |
Help On Demand |
| 2024 | 10/24/2024 | ## Help On Demand 10/24/2024 - App Update on iPhone and Android We encourage all users to download Help On Demand on their iPhone https://apps.apple.com/us/app/help-on-demand/id1068579150 or Android https://play.google.com/store/apps/details?id=com.BigWave.warnerpacific&hl=en_US devices. The newest version is optimized for speed and consistency and will ensure that all users are getting maximum efficiency. |
Help On Demand |
| 2024 | 09/26/2024 | ## Help On Demand 09/26/2024 - Admin Fix - Enter Referrals The status dropdown on the "Enter Referrals" page was improperly displaying for Help On Demand Admin users. The update ensures the dropdown now works correctly, allowing Help On Demand Admin users to manage referrals without issues, improving workflow efficiency. |
Help On Demand |
| 2024 | 08/29/2024 | ## Help On Demand 08/29/2024 - CoveredCA Only - Rating Regions Display Display the Rating Region field to experts in the user interface in the CoveredCA instance. This feature improves transparency by providing key regional data directly to users. |
Help On Demand |
| 2024 | 08/29/2024 | ## Help On Demand 08/29/2024 - CoveredCA Only - Rating Regions Set up a new database table for managing CoveredCA Rating Regions. This structure will enable efficient storage and retrieval of region-specific rating data. |
Help On Demand |
| 2024 | 08/29/2024 | ## Help On Demand 08/29/2024 - Help Center Add a direct link to the Help Center within Help On Demand (HOD) for quick access to support resources. This feature enhances user assistance by providing immediate guidance when needed. |
Help On Demand |
| 2024 | 08/29/2024 | ## Help On Demand 08/29/2024 - Android 14+ Update Update the mobile app to support Android 14 or higher for improved compatibility. This upgrade ensures optimal performance and access to the latest features on newer Android devices. |
Help On Demand |
| 2024 | 07/25/2024 | ## Help On Demand 07/25/2024 - CoveredCA Only - Custom Field Introduce a custom field for specifying the referral source in CoveredCA instance. This feature enhances tracking and reporting by allowing users to capture detailed referral information. |
Help On Demand |
| 2024 | 07/25/2024 | ## Help On Demand 07/25/2024 - CoveredCA Only - Bulk Upload Add functionality to allow bulk upload of referrals for the CoveredCA instance. This feature increases efficiency by enabling users to submit multiple referrals at once. |
Help On Demand |
| 2024 | 07/25/2024 | ## Help On Demand 07/25/2024 - CoveredCA Only - Referrals Update Develop dedicated pages for managing the Enter Referrals role within CoveredCA only instance. These pages will simplify role assignment and streamline referral management processes. |
Help On Demand |
| 2024 | 06/27/2024 | ## Help On Demand 06/27/2024 - Mobile Text Update Reduce text size to enhance readability on mobile and tablet devices. This adjustment improves the user experience by making content more accessible on smaller screens. |
Help On Demand |
| 2024 | 06/27/2024 | ## Help On Demand 06/27/2024 - Manage Users Update Introduce the ability to hide inactive users on the Manage Users page for a cleaner view. This feature streamlines user management by focusing on active accounts. |
Help On Demand |
| 2024 | 06/27/2024 | ## Help On Demand 06/27/2024 - Password Update Include an option to show or hide passwords during entry for better user control. This feature enhances both security and convenience during password input. |
Help On Demand |
| 2024 | 05/30/2024 | ## Help On Demand 05/30/2024 - Automated PCM Communication Set up automated follow-up communications triggered by the consumer's primary care manager (PCM). This ensures timely and personalized outreach, improving engagement and care coordination. |
Help On Demand |
| 2024 | 04/25/2024 | ## Help On Demand 04/25/2024 - Optimize Mobile Optimize the mobile view for the Manage Referrals page to ensure a seamless experience on smaller screens. Improve the layout and functionality for easier navigation and interaction on mobile devices. |
Help On Demand |
| 2024 | 04/25/2024 | ## Help On Demand 04/25/2024 - Manage Referral Counts Show the counts for each status tile on the Manage Referrals page. This feature provides a clear overview of referral statuses, helping users track progress at a glance. |
Help On Demand |
| 2024 | 09/25/2024 | ## Consent On Demand 09/25/2024 - Sender Name Update on Consent Form The sender's name will now appear directly on the consent form that the consumer receives, rather than just in the email. This update enhances transparency by clearly displaying the sender's name and contact information on the form itself. |
Consent On Demand |
| 2024 | 09/25/2024 | ## Consent On Demand 09/25/2024 - Custom Fields Consent On Demand is launching its first version of custom fields, allowing you to create templates that automatically populate contact information. This feature streamlines document creation, saving time and reducing errors by ensuring consistent and accurate data entry. |
Consent On Demand |
| 2024 | 09/25/2024 | ## Consent On Demand 09/25/2024 - Edit & Resend Enable users to edit and resend consent forms for greater flexibility and accuracy. This feature improves workflow by allowing updates and corrections before resubmission. |
Consent On Demand |
| 2024 | 09/25/2024 | ## Consent On Demand 09/25/2024 - Additional Signatures Introduce an option for countersigning on the Consent Form History page to allow additional signatures when needed. This feature enhances flexibility and compliance in the consent process. |
Consent On Demand |
| 2024 | 07/04/2024 | ## Consent On Demand 07/04/2024 - Contact Method in Consent Form Introduce a Contact Method column in the Consent Form History to track how each consent was obtained. This addition improves record transparency and helps monitor communication channels. |
Consent On Demand |
| 2024 | 07/04/2024 | ## Consent On Demand 07/04/2024 - Attach Files Add functionality to attach files to consent forms for more comprehensive documentation. This feature enhances the flexibility and detail of consent records. |
Consent On Demand |
| 2024 | 07/04/2024 | ## Consent On Demand 07/04/2024 - Remove Additional Users Allow the removal of additional users in the Users section for easier management and control. This feature simplifies user administration by enabling quick removal of unnecessary accounts. |
Consent On Demand |
| 2024 | 06/06/2024 | ## Consent On Demand 06/06/2024 - Mobile Template UI Improvements Revamp the UI for templates on the mobile version to improve accessibility and ease of use. This update ensures a more efficient and user-friendly experience when managing templates on mobile devices. |
Consent On Demand |
| 2024 | 06/06/2024 | ## Consent On Demand 06/06/2024 - UI Improvements Make general UI improvements for the mobile version to enhance usability and performance. These updates will provide a smoother and more intuitive user experience on mobile devices. |
Consent On Demand |
| 2024 | 06/06/2024 | ## Consent On Demand 06/06/2024 - Consent Downloads Offer consumers the option to download their consent forms for easy access and record-keeping. This feature enhances transparency and convenience for users managing their consent documents. |
Consent On Demand |
| 2024 | 06/06/2024 | ## Consent On Demand 06/06/2024 - Additional Users Enable the ability to add additional users in the Users section for streamlined user management. This feature allows for easy onboarding and team expansion. |
Consent On Demand |
| 2024 | 05/09/2024 | ## Consent On Demand 05/09/2024 - Method of Consent Update the Method of Consent in the Consent Form History to accurately reflect how consent was obtained. This change improves record-keeping and ensures compliance with consent tracking requirements. |
Consent On Demand |
| 2024 | 05/09/2024 | ## Consent On Demand 05/09/2024 - Mandatory Options Introduce mandatory options when sending a consent form to ensure all required information is completed. This feature enhances compliance and prevents incomplete submissions. |
Consent On Demand |
| 2024 | 05/09/2024 | ## Consent On Demand 05/09/2024 - Contact Section Update Update the UI for the Contacts section to improve its layout and visual appeal. This refresh enhances user experience by making navigation and interaction more intuitive. |
Consent On Demand |
| 2024 | 04/04/2024 | ## Help On Demand 04/04/2024 - User Interface Update Enhanced the user interface of the Manage Referrals page to improve navigation and usability. The streamlined layout incorporate modern design elements for a more intuitive and efficient user experience. |
Help On Demand |